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Protecting Your Personal Health Information

This website has been designed to comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which established standards for the privacy of individually-identifiable health information (protected health information*).

We have implemented security procedures on this Web site in an effort to protect your personal medical information.

*Protected Health Information (PHI) is defined as health information, including demographic data, that permits identification of an individual or could reasonably be used to identify that individual. It includes information regarding the diagnosis, medical treatment, care, advice or counseling of an identified member, the physical or mental condition of the member, or prescription-drug therapy for the member.

HealthSCOPE Benefits Security

For protection of your personal information, this website uses 128-bit encryption. Data is transferred from our databases to you during a "secured session" using Secure Socket Layer (SSL) 128-bit encryption technology. SSL is the industry-standard security protocol for encoding sensitive information and works by creating a shared digital key, which allows only the sender and receiver of the transmission to scramble and unscramble the information. SSL encryption can be broken only by intercepting the encrypted message, recording it and using a computer to try every possible combination (up to a billion or more) of characters to capture the correct digital key.

If your Internet browser does not support 128-bit encryption, you should download the most current version. If you access the Internet via a corporate network, please check with your system administrator before downloading a new Internet browser. If your Internet browser is provided by a commercial Internet service provider (ISP), you will need to check with your ISP to see if your version supports 128-bit encryption.

Your Internet browser can tell you whether or not you are in a Web site secured by SSL technology by the presence of a padlock or key somewhere along the bottom of your browser's window. If the lock is closed or the key is unbroken, you are in a secured section of your host's Web site.


When you register to use this website, we request information from you in connection with your registration. Once you have logged in and activated your account, you may view or modify the information we have captured about you or change your password.

Password Protection

The combination of your log-in ID and password protects access to your personal information. If you fail to enter the correct password after three attempts, you will be locked out of this website for a specified period of time. To maintain the security of your information, do not share your password with anyone. If you give your log-in ID or password to others, you assume responsibility for possible unauthorized access. If you suspect the privacy of your log-in ID or password has been compromised, please either change your password immediately or e-mail Customer Service.


"Cookies" are small text files placed on your computer's hard drive by Web sites you visit to provide a more personalized online experience and a more efficient session. The cookies we use will not harm your system or collect information about you from your computer's hard drive. This website uses cookies to determine if you have previously visited our Web site, remember that you have already logged in during the current session and log the pages you visit. You can set your Internet browser to reject cookies or notify you when they are present. However, rejecting cookies may make some of this website’s features or functions unavailable to you. The cookies used by this website are temporary and are deleted automatically when you close your browser session. These cookies do not collect personally identifiable information.


We discourage the sending of e-mails containing personal health information through any other system. Regular, non-encrypted Internet e-mail is not secure and should be used only for nonsensitive and nonconfidential inquiries.

Online Forms

All online forms on this website are secured through Secured Socket Layer technology and are encrypted when you submit them to us.

Use of Your Personal Information

Information you voluntarily provide us during your online sessions may be used by us for our own marketing or administrative purposes. Your information will not be sold or shared with third parties.

Powerd by: HealthAxis